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Case studies

Results our clients sign off on

Every case below is drawn from a real engagement, with metrics reviewed by the client. Names are withheld under NDA — references are available on request during procurement.

Banking

Private bank cuts infrastructure cost 31% with hybrid cloud

Challenge. A top-10 Indian private bank ran 1,400 workloads across two aging datacenters, with DR tests failing two years running.

Solution. SMAITS executed a 14-wave migration to a hybrid estate — regulated workloads on residency-compliant private cloud, elastic workloads on public cloud — with Bridge providing unified operations.

Results

  • 31% infrastructure cost reduction in year one
  • Zero unplanned downtime across all 14 cutover waves
  • DR recovery time cut from 26 hours to 3.5 hours, proven quarterly
  • RBI audit passed with zero infrastructure observations
Manufacturing

Global manufacturer stops ransomware at 2:47 AM

Challenge. A 22-plant manufacturer engaged our SOC after a competitor's six-day production outage from ransomware.

Solution. We deployed zero-trust segmentation between OT and IT, immutable backups, and 24/7 monitoring. Eleven months in, our SOC detected credential misuse on a jump server at 2:47 AM.

Results

  • Attack contained in 19 minutes; zero production impact
  • OT networks fully segmented across 22 plants in 7 months
  • Insurance premium reduced 18% on improved posture
  • Tabletop-tested recovery: 4-hour RTO for crown-jewel systems
Retail

E-commerce platform survives 23x traffic spike on festival day

Challenge. A fast-growing marketplace crashed during the previous year's festival sale, losing an estimated ₹40 crore in orders.

Solution. SMAITS re-architected the platform to auto-scaling microservices, added store-edge caching, and load-tested to 25x baseline before the season.

Results

  • 23x baseline traffic served with p95 latency under 180 ms
  • Checkout conversion up 3.4 points versus prior year
  • Cloud cost per order down 27% despite growth
  • War-room to 'quiet room': zero P1s across the sale window
Healthcare

Hospital chain unifies 14 systems into one patient view

Challenge. A 9-hospital network ran 14 disconnected clinical and administrative systems, forcing staff to re-enter data and delaying care.

Solution. We built an interoperability layer on FHIR standards, migrated records to a governed health-data platform, and deployed clinician dashboards with sub-second retrieval.

Results

  • Single patient record live across all 9 hospitals
  • Average admission processing time cut from 34 to 9 minutes
  • ABDM compliance achieved ahead of mandate
  • Clinical AI pilot (sepsis early-warning) now in production
Financial Services

Insurer modernizes 20-year-old core without a big bang

Challenge. A life insurer's COBOL policy-administration system blocked every new product launch — changes took nine months.

Solution. Using strangler-pattern modernization, SMAITS wrapped the core in APIs, moved product configuration to a new engine, and refactored modules by business value.

Results

  • New product launch time cut from 9 months to 6 weeks
  • Zero interruption to 11 million active policies
  • Mainframe MIPS consumption down 44%
  • 60% of policy functions now on the modern stack, on plan
Manufacturing

Private 5G powers autonomous logistics in a 40-acre plant

Challenge. Wi-Fi dead zones made autonomous guided vehicles unreliable across a sprawling automotive plant.

Solution. SMAITS deployed a private 5G network with edge compute for fleet orchestration, integrated with the MES for real-time material flow.

Results

  • 34 AGVs operating with 99.97% connectivity reliability
  • Material delivery delays down 81%
  • 8 ms edge inference latency for vision-based safety systems
  • Deployment completed without a single production-line stop

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