Security work at platform speed
Vulnerability Response, Security Incident Response and integrated risk on the Now Platform — where security findings become tracked, prioritized, assigned work instead of spreadsheet exports.
What this practice delivers
Vulnerability Response
Qualys, Tenable and Rapid7 findings ingested, deduplicated and prioritized by asset criticality from your CMDB — then assigned as remediation work with SLAs.
Security Incident Response
SIR workflows integrated with your SIEM and SOAR — structured response, evidence capture and post-incident review on one timeline.
Integrated Risk Management
Risk register, assessments and treatment plans connected to the real assets and services they concern — risk management with receipts.
Policy & Compliance (GRC)
Controls mapped to ISO 27001, SOC 2, PCI-DSS, RBI and DPDP frameworks with continuous monitoring and automated evidence collection.
Third-Party Risk
Vendor assessments, tiering and continuous monitoring — procurement and security finally working the same queue.
Audit Management
Audit engagements, requests and findings run on-platform — auditors self-serve evidence and your team stops living in email.
What clients typically achieve
The engagement, step by step
Connect the Scanners
Vulnerability sources integrated and deduplicated; CMDB asset criticality drives true risk-based prioritization from day one.
Operationalize Response
Remediation ownership, SLAs and exception workflows configured — findings become assignments, not attachments.
Map the Controls
Your compliance frameworks mapped to common controls once — one control, many frameworks, continuous monitoring.
Automate Evidence
Indicators collect evidence on schedule; audit season becomes a report, not a quarter.
Before you ask
No — it orchestrates them. Your scanners keep finding, your SIEM keeps detecting; ServiceNow turns their output into prioritized, tracked, SLA-bound work with the CMDB providing business context they lack.
Because a critical CVE on a dev sandbox and the same CVE on your payment gateway are not the same risk. Asset criticality, exposure and service mapping from the CMDB are what turn CVSS scores into business priority. It's also why we assess CMDB health before every SecOps engagement.
Yes — scoped auditor roles let them self-serve control evidence and test results. Clients report audit-prep effort dropping by more than half once continuous evidence collection is live.
With a two-week triage: dedupe, risk-rank against asset criticality, and identify the 10% of remediations that remove 70% of the risk. Then we operationalize so the backlog never rebuilds.
Often combined with
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